1. Data collection limits
Only the information needed to run the account is collected: name, login details, and basic device signals are kept separate
Keeping less data reduces risk; in this system, in operation since 2018, the setup has been refined based on the habits of 160,676 active users
2. Retention Rules
Sensitive data is kept on separate layers and not stored all in one place, so it's hard to read everything at once
The security team regularly reviews logs to maintain 99.4% uptime; this monitoring is quite effective
3. Access Control
Only authorized team members can view specific data; permissions vary by work type
Thus, even if you log in from Dhaka or another city, the back-end access remains the same
4. Issue Reports
If you notice any unusual activity, you can report it; the support team is available 24/7, especially for questions related to bKash and Nagad
Your account notifications are also viewed quickly, so suspicious activity is detected promptly